Introduction
CrackView is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI interview assistant platform. By using CrackView, you consent to the practices described in this policy.
Effective Date: December 14, 2025
Information We Collect
Personal Information:
• Account registration details (name and email address)
• Payment data for subscription and credit pack transactions
• Uploaded resume materials for AI-based personalization
Usage Data:
• Interview session recordings and transcripts (stored for 90 days)
• Screen capture information collected during interview sessions
• AI interaction logs and service usage analytics
• Technical details such as IP addresses, device specifications, and browser information
How We Use Your Information
We use collected data to:
• Deliver real-time AI interview support during live sessions
• Personalize AI responses based on your resume and background
• Process billing and manage your account
• Provide customer support and resolve issues
• Improve our AI models and service quality
• Send service updates and important notifications
Data Security
CrackView deploys industry-standard encryption protocols to protect your data both in transit and at rest. Access to personal data is restricted to essential personnel only. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to maintain strong passwords and report any suspected unauthorized access immediately.
User Responsibility & Ethical Use
CrackView serves as an interview preparation and assistance tool. Users bear sole responsibility for their platform usage and should maintain honesty in interview processes. Users must follow their employer's guidelines and accept consequences for their choices.
Important: CrackView is not responsible for any issues, consequences, or ethical concerns arising from how you use the platform during interviews.
Data Retention
We retain personal information only as long as necessary for service delivery and legal compliance. Interview session data (transcripts, recordings) is typically stored for 90 days. You may request deletion of your data at any time by emailing support@crackview.io.
Third-Party Services
CrackView integrates external AI services for response generation. These services maintain their own separate privacy policies. We do not sell, trade, or transfer your personal data to third parties for commercial purposes.
Your Rights
You have the right to:
• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Export your data in portable formats
To exercise any of these rights, contact support@crackview.io.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be announced through website updates with a revised effective date. Your continued use of CrackView after changes constitutes acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of Bangladesh. Any disputes related to privacy practices shall be subject to the exclusive jurisdiction of Bangladeshi courts.
Contact Information
For privacy-related inquiries:
• Email: support@crackview.io
• Instagram: @crackview.official